The questions people actually ask before issuing a card — answered plainly.
No. Your assets stay in your own wallet. Linking the card creates a spending permission, not a transfer — the amount is drawn only at the moment you actually pay for something.
Trust Wallet, Exodus, and SafePal are supported directly, and WalletConnect brings hundreds of others along. If your wallet speaks WalletConnect, it works.
Virtual by default and issued instantly — that's enough for online checkouts, Apple Wallet, and Google Pay. A physical card can be ordered if you want one for the places that still ask for plastic.
Anywhere Visa is accepted — over 100 million merchant locations in 200+ countries, plus any online store, app store, or subscription that takes a card.
The rate is quoted and locked at the moment of authorisation, and both the fiat amount and the crypto amount appear in your transaction feed. Nothing is converted in advance, so a quiet market doesn't erode a pre-funded balance.
Refunds travel back along the same card rails and return to your linked wallet. Because the rate moves, the returned crypto amount may differ slightly from what left — the fiat value is what the merchant refunded.
Yes — a per-transaction ceiling, an overall allowance approved in your wallet, and a toggle for online payments. Anything above the limit is declined at the network before it touches your balance.
Freeze the card from any other signed-in device, or revoke the wallet connection entirely. Tokenised cards in Apple Wallet and Google Pay are also killed by remotely wiping the device. Your funds were never on the phone.
Never. There is no screen in the product that asks for one, and no support agent will ever request it. Any message that does is a scam, regardless of how official it looks. See the security page.
Card issuance is regulated, so verification is required wherever local rules demand it. The wallet connection itself is unaffected — verification applies to the card, not your custody.
Nothing is deducted, and the reason shows up in the app immediately — insufficient balance, a limit hit, a frozen card, or a merchant category you've disabled. No guessing at the till.
Any time, from the app or from your wallet. Revoking ends the card's access immediately and leaves your balance exactly where it always was.
Start with the walkthrough — most things become obvious once you've seen the flow end to end.